FOR TEAMS OF 2–10

15 THINGS I'D LET AI DO IN YOUR BUSINESS. 4 I WOULDN'T.

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THE PROMPT ISN'T THE IMPORTANT PART. THE GUARDRAIL IS.

• — Anyone can give you prompts. The useful bit is knowing what AI can do — and what still needs a human.
• — Every workflow gives you both: GUARDRAIL + HUMAN OWNS.

Write the difficult 'we're delayed' email

1 · PROMPT

Here's what went wrong and what we're doing about it. Draft a short, direct email — no excuses, one clear next date.

2 · TOOL

ChatGPT or Claude

3 · GUARDRAIL

The date in the draft must come from you, not the model.

4 · HUMAN OWNS

Sending it, and owning the promise inside it.

15 WORKFLOWS. THREE PARTS OF THE BUSINESS.

MARKETING

• Turn one client win into a week of posts
• Draft the newsletter from your own notes
• Rewrite a service page in plain language
• Repurpose a call recording into a case study
• Generate ad angles from real objections
• Write follow-up sequences for a slow lead list

CUSTOMER COMMUNICATION

• Draft replies to repeat questions
• Turn a messy request into a clear scope note
• Write the difficult 'we're delayed' email
• Summarise a client thread before a call
• Produce meeting recaps with owners and dates

ADMIN + OPERATIONS

• Turn a process you do from memory into an SOP
• Clean and categorise a messy export
• Draft the job description and screening questions
• Build the weekly numbers summary from a report

AND 4 THINGS I WOULDN'T AUTOMATE YET.

01

PRICING CHATBOT

A confident wrong number is a commitment you have to honour.

02

AUTO-POSTING WITHOUT REVIEW

Published is permanent. Screenshots outlive deletions.

03

AUTOMATED INVOICE CHASING

One wrong reminder can cost a relationship worth more than the invoice.

04

CONNECTING AI TO YOUR ENTIRE SHARED DRIVE

Everything in the drive becomes answerable — including what shouldn't be.

• — These aren't anti-AI rules.
• — They're examples of work where the consequence of being wrong can outweigh the convenience of automation.
• — The guide explains what makes each dangerous and what needs to change before you'd reconsider it.

Knowing what to leave alone is part of using AI well.

BUILT FOR A SMALL TEAM. NOT AN AI DEPARTMENT.

GOOD FIT

• 2–10 person business or team.
• Already using ChatGPT or Claude, or ready to start.
• Wants practical workflows rather than AI theory.
• Wants to save time without giving AI unchecked authority.

WRONG FIT

• Looking for enterprise AI architecture.
• Wants autonomous agents running the company.
• Wants a giant library of generic prompts.
• Needs bespoke implementation or integration work.

THREE QUESTIONS BEFORE YOU AUTOMATE ANYTHING.

Does a person see the output before it leaves the business?

Would you find out if it got something wrong?

Is the AI committing the business to anything — money, timing or a promise?

If you can answer those three questions, you can make much better decisions about what AI gets to touch next.

AARTI ANAND

AI strategist / founder, Kodenyx AI.

• My work is evaluating where AI is useful, economically defensible and ready to deploy.
• I don't sell software and I don't take reseller margin.
• This guide applies the same bias — useful AI, with explicit boundaries — to small teams.

START WITH 15 THINGS AI CAN DO USEFULLY. KNOW THE 4 I'D LEAVE ALONE.

KODENYX AI · DIGITAL GUIDE

15 THINGS I'D LET AI DO IN YOUR BUSINESS.

4 I WOULDN'T.

$27 · ONE-TIME PURCHASE

• Instant digital delivery.
• 15 workflows.
• Exact prompts + tools.
• Guardrail on every workflow.
• 4 things to leave alone for now.

QUESTIONS